AIM offers a full range of billing services designed to match your agency’s needs:

- Outsourced Billing: Our NAAC-certified specialists manage the entire revenue cycle—from charge entry and insurance verification to full AR follow-up, appeals, and reporting which maximizes reimbursement and cash flow.

- Interim Billing Support: Short on staff or facing a backlog? AIM steps in to keep claims moving during vacations, turnover, or unexpected gaps so your cash flow doesn’t suffer.

- Consulting Services: For agencies that keep billing in-house, we provide expert guidance, compliance reviews, and KPI dashboards to help your staff work more efficiently and accurately.

We also leverage strong payer relationships, escalation processes, and compliance readiness checks to ensure your agency is prepared for audits and positioned for success.

Yes. AIM provides interim billing support to help agencies manage backlogs, cover staff vacations, or bridge gaps during turnover. Our team can ramp up quickly, with a knowledge transfer process that ensures accuracy and compliance from day one. We work alongside your in-house staff to keep claims moving, reduce denials, and maintain cash flow until your team is back at full strength. Ready to see how interim support could help your agency?

Our NAAC-certified billers follow proven best practices that improve claim accuracy and speed reimbursement. We use QA processes to catch errors before submission, verify documentation of medical necessity, and confirm eligibility and prior authorizations. We also apply correct origin–destination coding to meet payer requirements. When denials occur, we analyze the cause and use those insights to guide training and process improvements, so your agency sees fewer repeat issues and more consistent cash flow.

Medicare Part B may cover ground ambulance transportation when it is medically necessary and no other form of transport is safe for the patient. In certain emergencies, Medicare may also cover air transport. Coverage depends on strict criteria and payer rules, so reimbursement can vary. For guidance specific to your agency and region, contact AIM to discuss your billing requirements.

Outsourced EMS billing services relieve your staff of time-consuming administrative work so they can focus on patient care. AIM’s NAAC-certified team manages every step of the process, from coding and charge entry to AR follow-up, denials management, and appeals. By applying best practices and staying current on payer rules, we help agencies reduce errors, stabilize cash flow, and improve reimbursement results.

EMS revenue cycle management (RCM) includes all the administrative and financial steps from dispatch to final payment. The goal is to reduce revenue leakage, improve claim accuracy, and maintain cash flow. AIM Billing Software supports RCM with automation, analytics, and integration across dispatch, ePCR, and billing. For agencies that outsource, AIM’s NAAC-certified billing team provides full-cycle management, including AR follow-up, denials resolution, and KPI reporting to ensure strong financial performance.

If you choose AIM’s billing services, our NAAC-certified specialists manage the RCM process end to end. That also includes gathering PCRs and supporting documentation, verifying insurance, coding claims, handling transmissions, following up on accounts receivable, managing denials, and posting payments. Our team also provides reporting on KPIs that matter most to your agency, so you can track performance with confidence. By combining deep EMS expertise with proven processes, we help agencies reduce denials, improve cash flow, and stay compliant.

Ambulance billing requires a level of precision and documentation that general medical billing systems aren’t built to handle. Each claim depends on the Patient Care Report (PCR), which must clearly support medical necessity based on the patient’s condition, treatments, and mileage. AIM’s NAAC-certified billing specialists handle every step — from verification and coding to claim submission and follow-up — applying deep EMS expertise to reduce denials, speed reimbursement, and protect your agency’s cash flow.