Edwards Ambulance Service Needed a Solution to Increase Their Flexibility and Allow Them to Work Anywhere EXECUTIVE SUMMARY: For 50 years, Edwards Ambulance Service has been an established private ambulance service in upstate New York. While continuing to adapt and grow with technology was built into their business plan, they more aggressively pursued options that gave more freedom and provided better security, reliability, and flexibility to their software systems. Accessibility was the biggest issue that they faced. Being a small business, if a