The Challenge: Outsourced Billing Quality and Delays.

Since opening its doors 10 years ago, Butler County EMS has grown steadily. The agency now averages 11,000 calls annually and climbing, with 34 employees covering a rural, widespread geographic area that’s home to about 46,000 residents.

With much ground to cover, the agency needs to operate as efficiently as possible. And since it doesn’t receive tax funding, optimizing reimbursements is critical to keeping cash flowing to pay salaries and other operating expenses. 

Download the case study to learn how Butler County:

• Reduced time to approval and reimbursement
• Decreased claim time to take only 1 week on average from transport to approval
• Reduced claim rejection rate from 3.88% to 1.25%
• Created consistent, faster cash flow