Michelle Corey, AIM Director of Operations, reflects on her admiration for the EMS professionals during EMS Week 2019.

Hear from Thomas who serves in Stowe, Pennsylvania as he talks about his team's ongoing training, education, and his thoughts on taking care of others vs. taking care of yourself. This is all part of the public safety professional's lifestyle.

Hear from Taniqua who serves with Fayette EMS and uses AIM's EMS software. Her EMS agency is proud of her as she strives to be a role model for both her family and the community.

Maryjane has been an EMS Biller of 31 years. In this video, she reflects back over the years. Most importantly, find out what song Maryjane would pick if she could have a “walk-up song” for when she steps to her computer every day.

Hear from Christina who is the Division Chief of NorthWest EMS. She loves her job because she gets to help people and make a difference—the most rewarding work on earth.

EMS billing can be challenging. To make the process easier, Mary recommends improving EMS workflow with AIM's File Attachment feature which keeps the supporting documentation of EMS claims organized and easily accessible.

We love learning about our customers! Today we feature, Jean, a billing specialist (and so much more!) from Community Ambulance Service. What’s her work music? What snacks are hidden in her desk? Watch to find out.

Jamie from Lumberton Emergency Squad reflects on the professionalism and compassion of AIM EMS Billing Services and the value of being able to access her agency’s patient information and communicate with her billing service whenever needed.