Featured EMS Hero: Thomas, Volunteer Firefighter & EMT

EMS Professionals & EMS Videos

Hear from Thomas who serves in Stowe, Pennsylvania as he talks about his team's ongoing training, education, and his thoughts on taking care of others vs. taking care of yourself. This is all part of the public safety professional's lifestyle.

Topics: EMS Professionals EMS Videos

EMS Best Practice #9: Optimize Accounts Receivable to Reduce Payment Loss

EMS Billing & EMS Best Practices

Monitor, standardize, and optimize your EMS agency's accounts receivable processing to reduce payment loss and improve cash flow. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Billing EMS Best Practices

EMS Best Practice #8: Plan for and Learn from EMS Billing Denials, Rejections, and Appeals

EMS Billing & EMS Best Practices

Designate a specialist to troubleshoot EMS claim appeals and spearhead the development of strategies to avoid them. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Billing EMS Best Practices

EMS Best Practice #7: Give EMS Billers Tools Designed Specifically for EMS Billing

EMS Billing & EMS Best Practices

Direct your EMS billers attention to what truly requires it, not on what a computer could do more quickly and accurately. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Billing EMS Best Practices

EMS Best Practice #6: Invest in Training and Tools for EMS Billers

EMS Billing & EMS Best Practices

Arm your EMS billers with the right resources and watch the time between ambulance transport and claim submission shrink. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Billing EMS Best Practices

What if EMS Billers Controlled the Dispatch Center?

EMS Professionals & EMS Cartoons

What if EMS Billers controlled the Dispatch Center? Hmmmm… that would be interesting.

Topics: EMS Professionals EMS Cartoons

EMS Best Practice #5: Foster Collaboration Between EMS Crew Members and Billers

ePCR - Patient Care Reporting & EMS Billing

Create a collaborative team to regularly discuss patient care documentation, EMS billing, collection, denial, and appeal metrics as part of continuous improvement. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: ePCR - Patient Care Reporting EMS Billing EMS Best Practices

EMS Best Practice #4: Improve Agency and Individual Performance with Rigorous Quality Assurance

EMS Dispatch & ePCR - Patient Care Reporting

Fortify your EMS operations with a QA review process that identifies procedural weaknesses in EMS dispatch, ePCR, and billing. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR - Patient Care Reporting EMS Billing EMS Best Practices

Coffee: Common Grounds for EMS Billers and EMS Crew

EMS Professionals & EMS Cartoons

EMS billers and EMS crew members doing what it takes to be the all-stars they are! Sometimes it takes a little more than one cup of Joe.

Topics: EMS Professionals EMS Cartoons

Featured EMS Hero: Taniqua from Fayette EMS

EMS Professionals & EMS Videos

Hear from Taniqua who serves with Fayette EMS and uses AIM's EMS software. Her EMS agency is proud of her as she strives to be a role model for both her family and the community.

Topics: EMS Professionals EMS Videos