AIM Online EMS Software and Services

AIM Online EMS Software and Services

From Dispatch, to ePCR, to Quality Assurance, all the way through to Billing and Reimbursement, AIM Online EMS Software & Services stands out in the EMS industry with integrated Online EMS Workflow™ solutions that deliver on usability and features that are made possible only through a deep understanding of the EMS industry and decades of experience in information technology and service delivery.

Recent Posts by AIM Online EMS Software and Services:

What if EMS Billers Controlled the Dispatch Center?

EMS Professionals & EMS Cartoons

What if EMS Billers controlled the Dispatch Center? Hmmmm… that would be interesting.

Topics: EMS Professionals EMS Cartoons

EMS Best Practice #5: Foster Collaboration Between EMS Crew Members and Billers

ePCR - Patient Care Reporting & EMS Billing

Create a collaborative team to regularly discuss patient care documentation, EMS billing, collection, denial, and appeal metrics as part of continuous improvement. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: ePCR - Patient Care Reporting EMS Billing EMS Best Practices

EMS Best Practice #4: Improve Agency and Individual Performance with Rigorous Quality Assurance

EMS Dispatch & ePCR - Patient Care Reporting

Fortify your EMS operations with a QA review process that identifies procedural weaknesses in EMS dispatch, ePCR, and billing. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR - Patient Care Reporting EMS Billing EMS Best Practices

Coffee: Common Grounds for EMS Billers and EMS Crew

EMS Professionals & EMS Cartoons

EMS billers and EMS crew members doing what it takes to be the all-stars they are! Sometimes it takes a little more than one cup of Joe.

Topics: EMS Professionals EMS Cartoons

Featured EMS Hero: Taniqua from Fayette EMS

EMS Professionals & EMS Videos

Hear from Taniqua who serves with Fayette EMS and uses AIM's EMS software. Her EMS agency is proud of her as she strives to be a role model for both her family and the community.

Topics: EMS Professionals EMS Videos

EMS Best Practice #3: Leverage ePCRs to Improve Care, Compliance, and Cash

ePCR - Patient Care Reporting & EMS Billing

ePCRs protect you and your patients, ensure care quality, enable improvement over time—and help you get paid. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: ePCR - Patient Care Reporting EMS Billing EMS Best Practices

EMS Director Tackles Everyday EMS System Challenges

EMS Professionals

During its inaugural year in 1966, the Gouverneur Rescue Squad in St. Lawrence County provided the norm: Basic Life Support which operated with one ambulance. Over a half of a century later, the small and secluded squad in Upstate New York provides Advanced Life Support, as well as basic life support, and the ambulance fleet has increased from one to four equipped Advanced Life Support ambulances 24/7.

Topics: EMS Professionals

EMS Best Practice #2: Keep EMS Dispatchers and Crews on the Same Page

EMS Dispatch & ePCR - Patient Care Reporting

Strained communications between EMS dispatchers, crews, and facilities can cause paralyzing ambulance delays. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR - Patient Care Reporting EMS Billing EMS Best Practices

Customer Testimonial: Maryjane from Community Ambulance Service

EMS Professionals & EMS Videos

Maryjane has been an EMS Biller of 31 years. In this video, she reflects back over the years. Most importantly, find out what song Maryjane would pick if she could have a “walk-up song” for when she steps to her computer every day.

Topics: EMS Professionals EMS Videos

EMS Best Practice #1: Ditch Manual Ambulance Dispatch Data Entry

EMS Workflow & Ambulance Dispatch

Accurate ambulance dispatch is critical—it sets the stage for the ePCRs and insurance claims that follow. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find. This post is the first in a series that we'll be writing this year. Each post will highlight one of ten EMS best practices intended to help your agency revitalize your organization, increase efficiency, and improve revenue.

Topics: EMS Workflow Ambulance Dispatch EMS Best Practices