A recent blog posted by EMS Financial Services shares some process improvement suggestions on how to get crews and billers on the same side, driven by one common pupose that is centered around patient care.
Although, at times, it can feel as though your field crew and billing department are on opposing teams, the reality is, one cannot thrive without the other. Both are critically important to your operations, but when they are constantly taking jabs at one another, nobody wins... not your crews, not your billers, and certainly not your patients.