Employment Opportunities

RAM Software Systems, Inc. is always looking for qualified individuals that can bring something to our company. Whether your expertise is in sales, support, billing or programming, we will be happy to speak to you. We offer full time positions with full benefits, 401K, health & dental insurance, paid vacation, paid holidays, short term & long term disability. RAM Software Systems, Inc. is a company, which prides itself on a comfortable working environment. Our employees are encouraged to offer suggestions and provide their input on every subject matter, because everyone’s opinion holds value within our company.

Entry Level EMS Billing Clerk

RAM Software Services, a leading provider of EMS Billing Services, is currently looking for Entry Level, Billing Clerks for its growing customer base. EMS Billing Clerks support RAM's Billing Specialists in tasks associated with billing ambulance transports. Job functions include data entry of information related to patient transports and related payers, printing and mailing bills, scanning and filing supporting documents, payments and denials, and telephone communication with patients, facilities, physicians, insurances, etc. Clerks receive compliance training in order to successfully manage private health information, ,as well as billing software training. Qualified candidates must be proficient in typing, multitasking, positive customer service, problem solving, and follow-up. Position may offer career path opportunities to full-time billing specialist.

If interested, please submit a resume to RAM Software Services, Inc., Attn: HR, 892 New Castle Road, Slippery Rock, PA 16057, or fax to 724.794.1633, or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Independent Sales Professionals

RAM Software Systems, Inc., a leading provider of EMS Software and Services, is currently looking to expand its sales force throughout the United States. We are seeking Independent Sales Professionals to develop and service new and existing clients with our highly innovative software products and services. Our current customer base includes: Private, Municipal, Hospital, Fire Department and Volunteer organizations. We support our Reps with ongoing marketing programs and dedicated account support. With dedication and diligence, you can grow your territory and achieve financial rewards.

Qualified candidates will possess the following skills:

• Is self-motivated to generate new accounts through cold calling, lead generation, and pre-qualification of prospects,
• Has proven sales experience in the Emergency Medical Services industry,
• Has developed consultative selling skills - can uncover the prospect's situation and problems, establish impact to correct, and secure agreement on need for services,
• Has current client contacts in a specific territory, Desires to be a key factor in our company's future growth and development.

This is a commission position with opportunity for excellent income growth depending on your sales ability. Interested candidates can forward a cover letter and resume via fax to 724.794.1633 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ; Please, no phone calls and no walk-ins.

Software Developer

Ram Software Systems, Inc., a leading provider of EMS Software and Services, is currently seeking an experienced Full-time Software Developer for our Slippery Rock, PA location. The successful candidate will work with the project lead and/or Programming Director in designing, testing, writing and developing new features and enhancements to applications and databases, migration of existing applications, documentation of development efforts, and develop web applications and demos.

The Software Developer must have database skills including SQL Server and working with relational databases. Programming skills required include Visual C++ with MFC architecture and ASP.NET applications as well as some C# using SOAP architecture. Candidate must have a minimum BS in Computer Science (will consider combined qualified experience and education), proven development experience, and experience working in a rapid development environment with little or no supervision.

To apply please forward your cover letter and resume via fax to 724.794.1633 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ; Please, no phone calls and no walk-ins.

Software Support Technician/Customer Service Rep

Ram Software Systems, Inc., a leading provider of EMS Software and Services, is currently seeking an experienced Full-time Software Support Technician/Customer Service Rep for our Slippery Rock, PA location. The successful candidate will handle customer issues courteously and professionally via telephone, email and/or online, troubleshoot technical issues relating to in-house software products and services, document issues and assure the customer has attained the necessary information required to resolve the issue.

The Software Support Technician/Customer Service Rep must have a degree in CIS, MIS or related technical field (will consider combined qualified experience and education), familiarity with SQL Server, prior customer service/technical support experience, excellent organizational skills and must be fluent in English and have excellent communication skills both verbal and written.

To apply please forward your cover letter and resume via fax to 724.794.1633 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ; Please, no phone calls and no walk-ins.

Inside/Outside Sales Representative

Position Summary: Position based in Slippery Rock, PA.

Primarily responsible for meeting the corporate sales objectives that will include delivering sales volume, profit, cost control and market share objectives. As a representative of the company to clients, vendors and guests, is expected to portray a positive and professional image of the company at all times. Responsible for maintaining a competitive edge by knowing The AIM System Software, industry rules, regulations and competitors.

Essential Duties and Responsibilities:

• Identifies and develops relationships with existing clients in assigned territory and/or target clients.
• Must be able to travel up to 25% of the time.
• Enters names, addresses, purchases and comments of prospects solicited into company's contact management database; updates database with all relevant and pertinent sales information.
• Coordinates product presentations and demonstrations.
• Monitors and provides territory management including the establishment, growth and development of new accounts.
• Coordinates, in conjunction with the marketing team, representation at industry tradeshows and presents the Company's products through demonstration booths.
• Coordinates bid response activities with Sales Director.
• Pre-plans sales activity on a daily, weekly and monthly basis.
• Works closely and in conjunction with Sales Director to develop sales strategy and tactics, resolves key issues and mages sales pipeline.
• Follow corporate cost control and spending policies and procedures.
• Keeps informed of new products, services and other general information of interest to customers.
• Maintains on-going communications with federal, state, and local Emergency Medical Service Agencies in order to keep abreast with EMS and Industry issues.
• Other assignments as needed.

Experience:

• Minimum three years related experience as an external sales representative.
• Direct experience in the National Emergency Medical Services sector is a plus (Police-Fire-EMS).
• Must have a successful track record in significantly growing revenue through direct sales.
• Working knowledge of software applications (Excel, MS Word, Contact Management Software, Power Point, etc.) for performing sales functions.
• Ability to plan and prioritize multiple tasks/projects.
• Excellent interpersonal and communication skills (verbal and written).
• Demonstrated ability to effectively communicate to any size audience.
• Excellent listening and interpretation skills.
• Strong reasoning skills and the ability to think independently.

To apply please forward your cover letter and resume via fax to 724.794.1633 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ; please, no phone calls and no walk-ins.